GVC DATA PRIVACY POLICY
Introduction
At GVC, we value and respect the trust you place in us when sharing your personal data. We assure you that your data will be handled with the utmost care, in strict compliance with applicable law, and with a focus on your peace of mind and ease of management. If at any time you have questions or need more information, we are here to help.
Identification of the Data Controller
GVC operates through entities located in different countries; therefore, the following entities are identified and will hereinafter be referred to collectively and interchangeably as “GVC”:
Entity in Colombia:
- Legal Name: GVC CO
- Tax ID (NIT): 901.894.297-4
- Main Address: Cra 42 # 3 Sur – 81, Piso 15, Medellín, Colombia
- Phone: +57 314 880 0354
- Email: legal@gvchub.com
Entity in Panama:
- Legal Name: Global Village Consulting S.A.
- RUC: 155675636-2-2019, DV:17
- Main Address: Costa del Este, Avenida Centenario, Edificio Torre Centenario, Piso 17, Office 17C, Panama City, Panama
- Phone: +507 6540 5733
- Email: legal@gvchub.com
Entity in the United States:
- Legal Name: GVC HUB LLC
- Entity #: 10138332
- Main Address: 3411 Silverside Rd, Tatnall Building #104, Wilmington, DE – 19810
- Phone: +57 314 880 0354
- Email: legal@gvchub.com
Purpose of Data Processing
The personal data we collect will be used exclusively for relationship and commercial management purposes, including:
- Sending information about products, services, and promotions.
- Managing our commercial interactions with you.
- Conducting customer service activities.
Personal Data Processing Activities
Personal data will be subject to the following activities: collection, storage, processing, use, circulation, and transmission. GVC guarantees that these activities will be carried out under the principles of legality, transparency, security, and confidentiality.
Communication Channels
To facilitate communication with you, we use the following channels:
- SMS
- Phone calls
Use of Cookies on the Website
Our website (www.gvchub.com) uses cookies to enhance your browsing experience, personalize content, and provide relevant services. By using our website, you agree to the use of cookies under the terms established in this policy.
Rights of Data Subjects
As the holder of your personal data, you have the following rights:
- To know, update, and correct your personal data.
- To request proof of the authorization granted for its processing.
- To be informed about how your data is used.
- To file complaints with regulatory and oversight authorities.
- To revoke authorization and/or request deletion of your data when the legal principles, rights, and guarantees are not respected.
- To access your personal data free of charge.
Duties of Data Subjects
Reciprocity: We ask that you treat information about us and our business relationship under the same legal principles we apply to your data. Specifically, by accepting this policy, you agree to maintain strict confidentiality regarding any information exchanged, except in cases where the law requires disclosure.
Updates: Keeping your information up to date is your responsibility, as we have no way of knowing if it has changed. We will make periodic efforts to verify updates, but we trust that you will inform us of any relevant changes. We cannot be held responsible for any difficulties arising from uninformed changes.
Procedure for Exercising Your Rights
You may exercise your rights by submitting a request to legal@gvchub.com. We will respond to your request within a maximum of 15 business days, in accordance with the law.
Validity of the Policy
This policy is effective as of the date of its publication and is available on our website: www.gvchub.com.
At GVC, we are committed to protecting your personal data and making our process transparent, secure, and easy. Thank you for trusting us.